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Returns & Exchanges

Your purchase didn’t make you feel chic? E11EVEN CHIC is happy to exchange your item(s), if they meet the following criteria:

  1. Must be postmarked for return within 7 days of receiving your order
  2. Item(s) must not be worn or altered; must be in original condition
  3. Item(s) must have all tags attached
  4. All sale, accessory, and body items are FINAL SALE and CANNOT be exchanged


Please note the following:

  • We do not accept returns past 7 days; if your items are received outside of the approved time frame, the package will be immediately returned to sender.
  • Shipping and handling fees are non-refundable is not able to process exchanges for merchandise purchased at one of our POP UP SHOP locations.


Please allow 1-2 weeks, from the time you mailed your package for us to receive and process your exchange and issue an online credit.